Balance Scorecard | Books

Balance Scorecard

Version : 2005

Presented by : Jacques Cusson

Author : Robert S. Kaplan, David P. Norton

ISBN Code : 0-87584-651-3

Category : Strategy

Presentation :

This book presents a proven method that measures the choice of strategies clear and coherent ways. The balanced scorecard is a measurement system of balanced performance. These indicators are divided into four areas (financial, customer, internal process and organizational learning) while connected them by their impact on strategies.

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